Versandinformationen

Shipping information

 

Free shipping on all orders!

 

We offer fast and reliable shipping for our high quality jewelry with DHL Paket for business customers.

 

Delivery times:

 

Shipping within Germany 1–2 working days with DHL package.

 

Shipping from Monday to Saturday.

 

Tracking included.

 

Shipping to the European Union

 

2–5 working days with DHL Paket International Premium.

 

Fast delivery with tracking.

 

International shipping (outside the EU)

 

Depending on the destination country 5–14 working days with DHL Paket International Premium.

 

Prioritized processing and fast delivery.

 

Your advantages with DHL:

 

- Shipment tracking - each order receives a tracking number.

 

- Insurance - each package is insured in full amount of the value of the goods.

 

- Priority international shipping – expedited processing and delivery.

 

- Environmentally friendly shipping - possibility for GoGreen (CO2 compensation).

 

Additional information:

 

For international shipments, the buyer bears the possible customs duties and taxes of his country.

 

If you have special requests for shipping, please contact us before ordering.

 

If you have any questions about shipping, please do not hesitate to contact us!

 

Exclusion of Certain Delivery Countries

 

For security, legal and political reasons, Kristall Diamond does not deliver to the following countries: Russia, Belarus, Iran, Afghanistan, Yemen and other countries that are classified as not friendly to the European Union.

 

ATTENTION!!! Orders with a shipping address to one of these countries will be automatically canceled and not processed.